Responsible Gambling at Level Up

Our main focus at Level Up Casino is to ensure you have a fun yet responsible gambling journey. We provide tools and resources so you can stay in control and avoid the pitfalls of excessive gaming. Remember, it's all about having fun within safe boundaries!

Personal Limits

To support healthy gaming habits, Level Up Casino offers a feature called Personal Limits. This allows you to manage different aspects of your gaming account effectively:

  • Deposit Limit : Determine how much you can add to your account per day, week, or month.
  • Loss Limit : Cap your potential losses over a selected timeframe, which is anchored to your initial deposit only, excluding any subsequent winnings.
  • Wager Limit : Control the total amount you can gamble during a set period—be it daily, weekly, or monthly.
  • Cooling-Off Limit : Take a temporary breather from gaming. During this period, you won't be able to deposit or engage in promotions, though you can still withdraw your balance.
  • Self-Exclusion Limit : Temporarily deactivate your account. Throughout this phase, deposits and withdrawals are halted, along with access to any promotional deals.

To make use of these settings, navigate to the 'Personal Limits' section via your account dashboard. While any reductions in limits are applied right away, any increases need to be confirmed via email and will activate only after the prior limit has expired—ensuring a thoughtful and deliberate process.

Self-Exclusion by Request

Should you find your gambling is getting out of hand, you can reach out for self-exclusion by connecting with our support team at any time.

External Support

For more help or advice, the following organizations offer professional guidance and support services:

  • Gamblers Anonymous
  • GamCare
  • Gambling Therapy

Protection of Minors

Level Up Casino Aus We strictly enforce the age requirement of 18 years and above for our platform. We use various verification measures to stop minors from joining. Should we suspect any account holders are underage, we'll request identity verification, and access will be denied immediately if they're found to be underage.

We urge parents to be proactive in safeguarding their children from gaming sites. Tools like CyberPatrol, GamBlock®️, Solid Oak Software, and Net Nanny can effectively restrict underage access.

At Level Up Casino, our mission is to foster responsible gambling within a secure environment. Reach out to our support team if you have any concerns or need further help.